Frequently Asked Questions

  • How can I join the Brown team?

    Visit our Careers page to learn more about our job opportunities as delivery drivers, merchandisers, sales, and warehouse pickers.

  • How do I become a customer?

    To become a customer, please visit our Become a Customer page and complete the form.

  • How can I sign up for online ordering?

    To sign up for online ordering, simply fill out this form and we will be in contact with you soon.

  • How do I sign up for EFT payment?

    To get setup for EFT via Fintech, please complete this online Fintech enrollment form or call (804) 288-1980.

    Electronic Funds Transfer (EFT) – Wells Fargo
    To sign up for EFT through Wells Fargo, click here for an enrollment form PDF. Once completed, this form can be emailed to

  • When is your office open?

    Our office is open Monday through Friday from 8 a.m. – 4 p.m. Our receiving hours are Tuesday through Saturday from 6 a.m. – 2 p.m.

  • When can I come to pick up my order from your office (retailers only)?

    Our walk-in beer sale hours are Monday, Wednesday, & Friday from 8 a.m. – 12 p.m. Hours subject to change due to weather and holidays.

  • What products can Brown offer my business/store/restaurant?

    You’ll have access to all our products with some of the best selection of craft, import, and domestic brands available.

  • I want my products distributed by Brown Distributing. Who should I talk to?

    Reach out to our Beverage Brainiacs at

  • Does Brown participate in charity or non-profit events?

    Yes, we do participate in non-profit fundraisers and charitable events. Submit your timely application for review and we will then take your proposal into consideration.

  • I am thinking about doing a special event. Who should I talk to?

    Start by submitting an inquiry regarding your event for our team to review. If approved, we will be in contact with you about our policies, procedures, and pickup.

Still have a question?

If you can’t find the answer to your question in our FAQs, you can always contact us.